After-sales Service
After-sales service
I. After-sales Service and Quality Assurance
Professional technicians are responsible for equipment maintenance and repair. We have a team of 16 professional after-sales technicians with extensive practical experience and a strong sense of responsibility. They are available to travel to the site to resolve equipment issues at any time.
NO.1 Emergency maintenance schedule and contact information from the user to raise the problem feedback to the company, contact information can be sent to the e-mail application, email:ghgsjyb2004@163.com, or telephone after-sales application, phone: 13944133408 0431-81785047. The company will be within 24 hours of the phone, e-mail, on-site and other services to solve the problem in a timely manner. The company will solve the problem within 24 hours by phone, e-mail, on-site service.
NO.2 Maintenance service commitment and plan during the warranty period; free door-to-door maintenance during the warranty period.
NO.3 Maintenance service commitment and related charges after the warranty period; reasonable charges after the warranty period in accordance with different devices to be replaced.
NO.4 other service commitments: can provide technical services for related equipment. Specific circumstances to be determined.
II. Technical Training Program
After the equipment arrives on site, a dedicated person will conduct on-site debugging until the equipment is in normal operating condition. Then, professional training will be provided on the basic principles of the equipment, correct operation, maintenance, identification of common faults, and troubleshooting (repair) methods. If there are any unclear points, you can communicate with our technical support personnel at any time. We guarantee you will learn and master the skills.
Contact Us
Tel：
+86-431-81785047 13944133408
Email：
gh01@ghwdz.cn
ghgsjyb2004@163.com
Address：
No. 1188, Shengbei Street, Beihulei Science and Technology Development Zone, Changchun, Jilin Province
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